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Pleasure to make your aquaintance.

Meet Our Founders

CEO

James Sheets, CEO

JamesSheets

COO

Barry Buls, COO

BarryBuls

James Sheets, PharmD

Chief Executive Officer

In 2001, I made the decision to specialize in infusion pharmacy, because it afforded me the opportunity to work closely with individuals in need. What I didn't know at the time, is that this path would lead me to build a company whose primary mission is improving the lives of others. You see, the patients we care for at CSI Pharmacy can best be described as family to us. What I find most rewarding is the strong relationships that are formed with those who live with complex, rare diseases and with their communities. These patients and disease-specific organizations have inspired me on a personal level and have gifted me with a passion and purpose in life. I feel honored when CSI is chosen to be someone's specialty pharmacy and it makes us all determined to provide the highest level of care possible. I am blessed to have the opportunity to work alongside some of the finest healthcare professionals, patient organizations, and industry partners in the world. I enjoy helping to advance the field by serving on national committees, and I especially love presenting at patient conferences and local support groups. I am always available to meet with you, and I want to be the first to personally invite you to join the CSI Pharmacy family.

Barry Buls, PharmD

Chief Operations Officer

I became a pharmacist because I thought it would be a fulfilling way to provide for my family in a trusted profession. After graduating from pharmacy school, I worked in community and hospital pharmacies for 15 years, but I didn't feel I was able to connect with my patients as I wanted to. When I was given the opportunity to move into the home infusion side of pharmacy, I found I was able to spend more time with my patients; and get to see the bigger picture of the care and needs that were being met–or too often ignored or denied. When we founded CSI Pharmacy, we did so with five patients who had been denied care by their previous home infusion agency, because they were too difficult to care for or didn't have the ability to afford their medications and supplies. Our team decided on day one that we would make it our personal mission to seek out the patients who have fallen through the cracks of the medical system and find any way possible to provide them the therapy they need. We chose autoimmune diseases as our primary focus of care and started working within these communities with physicians, nurses, and patients to provide the level of care required by these life changing diseases. I am honored to call CSI Pharmacy my home and honored to serve our patients in the best of times and the worst of times. I am truly happy when a patient tells us that their lives are getting easier or better because we have made a difference in their care. I am blessed to work with such a great team of like-minded people who have dedicated their lives to making a difference in a patient's care.

Of course, we require a little help from our friends...

Meet Our Family
  • Our Whole Family

  • Pharmacy Services

  • Nursing Services

  • Insurance & Reimbursement

  • Intake Services

  • Patient Advocacy

James Sheets, PharmD

Chief Executive Officer

In 2001, I made the decision to specialize in infusion pharmacy, because it afforded me the opportunity to work closely with individuals in need. What I didn't know at the time, is that this path would lead me to build a company whose primary mission is improving the lives of others. You see, the patients we care for at CSI Pharmacy can best be described as family to us. What I find most rewarding is the strong relationships that are formed with those who live with complex, rare diseases and with their communities. These patients and disease-specific organizations have inspired me on a personal level and have gifted me with a passion and purpose in life. I feel honored when CSI is chosen to be someone's specialty pharmacy and it makes us all determined to provide the highest level of care possible. I am blessed to have the opportunity to work alongside some of the finest healthcare professionals, patient organizations, and industry partners in the world. I enjoy helping to advance the field by serving on national committees, and I especially love presenting at patient conferences and local support groups. I am always available to meet with you, and I want to be the first to personally invite you to join the CSI Pharmacy family.

Barry Buls, PharmD

Chief Operations Officer

I became a pharmacist because I thought it would be a fulfilling way to provide for my family in a trusted profession. After graduating from pharmacy school, I worked in community and hospital pharmacies for 15 years, but I didn't feel I was able to connect with my patients as I wanted to. When I was given the opportunity to move into the home infusion side of pharmacy, I found I was able to spend more time with my patients; and get to see the bigger picture of the care and needs that were being met–or too often ignored or denied. When we founded CSI Pharmacy, we did so with five patients who had been denied care by their previous home infusion agency, because they were too difficult to care for or didn't have the ability to afford their medications and supplies. Our team decided on day one that we would make it our personal mission to seek out the patients who have fallen through the cracks of the medical system and find any way possible to provide them the therapy they need. We chose autoimmune diseases as our primary focus of care and started working within these communities with physicians, nurses, and patients to provide the level of care required by these life changing diseases. I am honored to call CSI Pharmacy my home and honored to serve our patients in the best of times and the worst of times. I am truly happy when a patient tells us that their lives are getting easier or better because we have made a difference in their care. I am blessed to work with such a great team of like-minded people who have dedicated their lives to making a difference in a patient's care.

Michelle Vogel, MPA

VP of Patient Advocacy & Provider Relations

I became a patient advocate because I enjoy helping others in need of a "voice" when life becomes so overwhelming due to disease and challenging healthcare needs. I can personally relate to the need for having someone help during the most overwhelming and vulnerable times of your life, because I am also a patient with rare autoimmune and connective tissue disorders. When I started my career, working for a member of Congress, I learned how to navigate our government programs by first doing casework and later managing all healthcare policy and reimbursement. I became sensitive to the needs of the patient community, but it hit home when my own health began to deteriorate. It took more than 15 years to begin to get the right diagnoses, while working for a national patient organization representing a rare genetic disease. I learned that as a patient, it doesn't matter what your disease is; it is the journey you go through as you try to find a doctor who can diagnose you, hope there is a treatment for your disease, pray that your quality of life will improve, and hope that your insurance will cover the treatment and that it will be affordable. As a patient, we don't know where to go for help, who to ask for help, and all too often we fall through the cracks. When I joined the CSI family, they understood the importance of putting patients first, ensuring that they have the tools to navigate our healthcare system, assisting them in finding affordable health insurance, ensuring their lifesaving therapies are affordable and accessible, and most importantly having someone dedicated to making sure patients don't fall through the cracks. I am honored to be that person, helping as many members of the community as possible have the future they deserve!

Jack Lemley, PharmD

Vice President of Specialty Pharmacy Services

I started my career serving as a pharmacy technician in a large hospital system. I worked closely with the pharmacists and witnessed first-hand how they made a difference by reviewing medication profiles and solving problems. This experience led me to pursue a career in pharmacy with a focus on clinical pharmacy and disease state management. In 2014, I joined CSI Pharmacy as a clinical pharmacist specializing in emerging therapies for chronic rare diseases. I work closely with drug manufacturers and biotech companies; to help patients gain access to the latest advances. I find helping patients gain access to life changing therapies is incredibly rewarding.

Roxanne Ward, RN, BSN, IgCN

Director of Patient & Provider Education

I have always experienced great joy from helping others, so naturally, becoming a nurse has always been a dream of mine. I started my career in Neonatal Intensive Care where I learned extensive critical thinking skills that benefit me to this day. I became a part of the CSI family in 2016 where I quickly became involved in the patient teaching process and recently became an Ig Certified Nurse. My greatest joy is teaching and caring for our patients and being a part of their medical journey. Lucky for me, my childhood dream has now become my reality.

Natalie Edwards, C.Ph.T

Director of Insurance & Reimbursement Services

I started working in pharmacy almost three decades ago. I was one of the first pharmacy technicians to ever practice in my hometown of Nashville, Arkansas. I loved the relationships formed with my neighbors and customers and saw firsthand how our pharmacy helped improve their lives. In 2001, I made the decision to join one of our pharmacists in starting a home infusion service. It was a big change from what I was familiar with; but felt it was a once in a lifetime opportunity. I was responsible for coordination between the physician, pharmacist, nurse, and patient. Once all was in place, I would meet the home infusion nurse in the patient's home and assist them in caring for the patient. I was tasked with ensuring that the medicine was in a usable form and that all necessary supplies were on hand and readily available to the nurse. By spending time with those in need, our patients in their own home, I formed a connection with people in an entirely new way. I began to see the therapy they received as life changing, and my passion became ensuring no patient was ever left behind. At CSI Pharmacy, we see many patients who suffer with chronic neurological conditions. I too have a neurological disease and understand the rollercoaster of emotions that chronic illness can produce. When I am introduced to new patients who need life-changing therapies, I comfort them by letting them know I will be their voice with the insurance companies. I let them know I am their advocate and will use my experience in navigating the system to make sure they have access to the best treatment possible.

Dale Pickard, PharmD

Director of Pharmacy, Texarkana

I became a pharmacist to help people to make their life a little better. I started my career in hospital pharmacy, but there was little to no patient interaction. I moved into retail at a big box store, but even there I found little time to serve individuals. We were expected to fill a prescription as fast as we could, then move on, with only minimum interaction with each patient. Later I worked for several independent pharmacies and discovered not only did I like this better, but opportunities to help people were more plentiful. I came to work for CSI Pharmacy when it was just a small-town pharmacy with one location. I’ve had the pleasure of helping the business grow to a multi-location pharmacy that serves patients in over 25 states. What makes CSI Pharmacy special to me is that we are a family that works together. We make a difference in so many people's lives and I wouldn't have it any other way.

Vanessa Noble

Intake Services Coordinator

I chose to work in healthcare, so that I can make a difference in people's lives. I have always found caring for and helping others very satisfying and rewarding. My first opportunity in this field was in the nutrition department for a large hospital. I enjoyed meeting and getting to know the patients and especially experiencing their excitement once they were feeling better. During my time at the hospital, I became close friends with a pharmacy technician who would share with me the process of filling orders and preparing medications. I earned my pharmacy technician certification and joined CSI Pharmacy where I have held a number of positions, working closely with the pharmacists and nurses to ensure patients receive their specialty infusion medications. As CSI Pharmacy's Intake Coordinator, I am often the first person a patient speaks to, so I can start to help them feel at ease very early in the process. I get to know all of the patients I work with and use my special knowledge of supplies and medications to make sure they have a successful experience. It is rewarding to know that I am part of a team that is making a difference in patient care.

Linda Kobert, RN, MSN

Director of Patient & Provider Relations

My dream of growing up to be a nurse started when I was nine years old. I'd developed rheumatic fever and had to spend three weeks in the hospital. I'd always been the kind of kid who likes to know how things work, and this experience gave me a true insider's view of what it was like to take care of sick and injured people. More importantly, it showed me firsthand the impact smart, caring nurses can have on an individual's life and wellbeing. I did grow up to be a nurse and have worked in a great many areas, including rheumatology, orthopedics, critical care, and maternity nursing. I've also taught nursing, and I've even served as a volunteer nurse at a summer camp for middle schoolers. Even after giving up clinical nursing as a career—preferring to pursue another passion (writing)—I continued to crave the fulfilment that comes from being of service to those in need. So while I worked as a freelance writer and editor for many years, I also helped out at a temporary homeless shelter in the winters, ran a walk-to-school program in my community, wrote grants for a public housing residents association, and led writing workshops helping others to find their voice and tell their story. Eventually, I realized I didn't need to keep my two passions apart. I started working for The Myositis Association as Research and Communications Director, a job that allowed me to use both my nursing knowledge and my writing experience. Now as a member of the CSI Pharmacy family, I am thrilled to engage these and other skills in service to those with health needs requiring intensive, complex, high-cost treatments.

LaDonna Johnson

Patient Advocacy Coordinator

One of my favorite quotes is from Harriet Tubman: "Always remember, you have within you the strength, the patience, and the passion for reaching for the stars to change the world." These words have been my guiding light as I seek to motivate and inspire others. I found out early that I had a gift for being a helping hand for those in need. With this in mind, my greatest passion throughout my career has been working in the community service arena with outreach efforts. I take pride in being able to promote change for individuals through advocacy and community building. I am committed to service to others, both personally and professionally. My work in the rare disease arena has inspired me to be a voice for the voiceless and a beacon of hope to the hopeless. On a personal level, I continuously seek to gain new skills and broaden my knowledge and experience. Similarly, I seek to offer others the guidance they need to draw on their own strengths and realize their potential to live fulfilling, happy lives. My goal is to provide an environment of compassion and support to help others overcome obstacles so they can move forward and thrive. This is my way of reaching for the stars to change the world.