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With CSI Pharmacy, it is our team members that make the difference!

Our team created a program tailored to the specific needs of a patient undergoing Immune Globulin Therapy.
We call this program our CSI Ig PROMISE!

  • Intake Services

  • Patient Advocate

  • Clinical Pharmacist and Infusion Nurse

Intake staff working at a CSI Pharmacy location

Your Dedicated Intake Specialist

Our intake specialists are thoroughly trained in understanding and accessing health insurance benefits.

Every insurance company has its own coverage policy regarding IVIG/SCIG for their beneficiaries. Our specialists will work with you and your insurance company to be sure you receive the appropriate coverage for your specific needs.

The CSI Specialty Pharmacy administrative and nursing team

Your Dedicated Patient Advocate

  • Helps you navigate and coordinate your course of treatment and assists in making sure your healthcare needs are met.
  • Assists with navigating the complexities of health insurance and ensures that your plan is affordable and appropriate for your health care needs.
  • Provides information on health insurance copay assistance and other programs available for your specific needs.
CSI Pharmacy nurse helping a patient during a home infusion

Your Dedicated Clinical Pharmacist and Infusion Nurse

  • The pharmacist and nurse are specialized, experienced and certified in immune globulin therapy.
  • They collaborate in managing your infusion and customize it to your unique needs (product selection, labs, infusion rate, adverse events, clinical response).
  • Your infusion nurse is with you from the beginning to the end of your infusion.
  • Your infusion pharmacist, infusion nurse, and patient advocate are on call 24/7/365. They are always available in the event you need them or have questions.

CSI is here for you every step of the way.

Let us take care of you.